Technical Services

Support in all ICT matters

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Customisation

Project-based advice and support in complex issues & installations

Your knowledge partner

Permanent access to our knowledge and skills.

Whitelabel Consultancy

We will provide your customers with the required support on behalf of your company

Technical Services

Expert advice and support related to all hardware and software in our assortment whenever it is required. As Copaco’s Technical Services partner you are always assured of this. In this way you can bring the extra knowledge and skills offered by our technical experts in-house to help your customers on your behalf.

This is what you can count on, as a Technical Services partner at Copaco:

Tailored advice and support in complex issues & installations

Permanent access to the knowledge and skills of our experienced and certified staff and the latest knowledge sessions and workshops

Whitelabel Consultancy: we will provide your customers with the required support on behalf of your company

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Whitepaper: ‘Migrating to the cloud: 5 technical matters you should take into account’

In this free whitepaper ‘Migrating to the cloud: 5 technical matters you should take into account’ you can read about all technical matters that come into view during a migration to the cloud and how you can handle these.

Request the free whitepaper here and receive it directly in your inbox!

Download Whitepaper  

Our Technical Services

Professional services

Professional Services

The knowledge and skills permanently in-house to provide your customers with a suitable solution

Professional Services from Copaco offers you support in all complex server, storage and software matters. As our partner you can call on the experienced and certified consultants at Copaco to help your customers at any time. In this way your customers will receive - on your behalf - a full solution and you will have the knowledge and skills permanently in-house to provide your customers with an appropriate solution to their challenge.

These are the Professional Services from Copaco:

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Field Services

Permanent access to flexibly deployable field engineers

Using Field Services from Copaco you will never be short of technical staff. Whether it’s a roll-out from a single workplace to racking & stacking an entire datacenter. Our field engineers can be deployed in a flexible manner for all kinds of projects, which they can carry out on behalf of your company.

These are the Field Services from Copaco:

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Preconfig services

Preconfig Services

Customer-specific configuration

Before ordered products leave our warehouse, we will modify them with the customer’s specific configuration. The very fact that Preconfig Services are based in our distribution centre means this can be done quickly and efficiently.

These are the Preconfig Services at Copaco:

Would you like more information about Copaco’s logistic services? Then go to the page Copaco’s Logistic Services.

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Copaco, your partner in Technical Services

As your knowledge partner in Technical Services, Copaco will support you where possible and required with your technical matters and ICT issues. You can count on our advice and, if you wish, we can also talk to the customer on your behalf. We think and work together with you and are permanently at our partners’ service.

In short, as your partner Copaco will guide and support you and reduce your workload. This means that you can position yourself as flexible and scalable in the market and have permanent access to the latest knowledge and skills offered by our technical experts who will help your customers on behalf of your company.

Keen to know what else Copaco Technical Services can do for you? Get in touch now or send us your details and we will be happy to get back to you.

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Questions?

Send us your details and I will be happy to get back to you. Or call us on +31 (0)40 2 306 400 or mail to professional.services@copaco.com.

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Team Technical Services